Respond accurately and promptly to telephone inquiries regarding bill adjudication, fee schedule allowances, IBR process, and appeals process.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
• Expected to take 6 calls per hour/48 calls per day to meet the set standard of production.
• With the average speed of answer (ASA) of 30 seconds and an abandonment rate of 3%.
• Expected to reach the goal of 20 minutes of after call work per day.
• Call hold ...
NAMM California is growing and hiring! For this and more job opportunities, visit us at www.nammcal.com.
To be part of the Revenue Recovery Team to identify saving potential to the company prospectively as well as retrospectively in areas of claims savings, process improvements, reconciliations, billings, etc.
Identify saving possibilities on high dollar hospital claims auditing, to include all or some components from authorization, itemized bill, chart and MARS ...
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