Respond accurately and promptly to telephone inquiries regarding bill adjudication, fee schedule allowances, IBR process, and appeals process.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
• Expected to take 6 calls per hour/48 calls per day to meet the set standard of production.
• With the average speed of answer (ASA) of 30 seconds and an abandonment rate of 3%.
• Expected to reach the goal of 20 minutes of after call work per day.
• Call hold ...
NAMM California is growing and hiring! For this and more job opportunities, visit us at www.nammcal.com.
Overview:
To be part of the Revenue Recovery Team to identify saving potential to the company prospectively as well as retrospectively in areas of claims savings, process improvements, reconciliations, billings, etc.
Responsibilities:
Identify saving possibilities on high dollar hospital claims auditing, to include all or some components from authorization, itemized bill, chart and MARS ...
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